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Improve Customer Satisfaction and Revenues
Discover how Synchronoss can enable OEMs to take advantage of the possibilities the Internet of Things has opened up for enterprises.
As enterprises experiment with programs such as smart homes, smart cities, connected cars, and personal devices, it’s clear that with a successful product strategy, the Internet of Things (IoT) holds significant financial potential for OEMs. But to reap the opportunities of IoT, you need to design and execute strategies that address:
A people-centric approach that incorporates the ecosystem of devices, data, applications, services, third-party businesses, and people that interact with each individual customer.
An advanced analytics capability that uses autonomous and self-learning algorithms such as machine learning and cognitive computing to analyze a rapidly growing amount of data from the ecosystem.
Advanced technology and security architectures that can process massive amounts of data in the cloud supporting a growing range of endpoints – and capable of using APIs and dynamic user interfaces to deliver services when needed.
Synchronoss makes it possible – by enabling you to improve customer satisfaction while maintaining acceptable margins per customer.
Synchronoss activation solutions separate the online user experience of purchasing devices and services from complex back-end order processing. By decoupling the customer experience from IT legacy processes, you can lower costs, increase productivity, and accelerate time to market. This proven and scalable carrier-grade software platform simplifies transactions by allowing customers to connect, synchronize, and activate devices while Synchronoss automates appropriate back-office systems using a single application programmable interface (API).