Telecom companies have reached a crossroads. There is an extremely thin margin between winning and keeping customers – and failing to do so. Synchronoss Analytics gives you the competitive advantage you need to acquire new customers, improve their level of satisfaction, and extend their lifetime value while remaining profitable.
Synchronoss Analytics is a cloud-based, software-as-a-service (SaaS) platform that rapidly adapts and scales to your needs. The Synchronoss Analytics platform only takes 90 days to get up and running and delivers impressive ROIs, over both the short and long term.
Target prospects for acquisition more effectively and efficiently, and proactively improve customer retention
Identify cross-sell and upsell opportunities
Improve the performance of your marketing campaigns
Identify the Next Best Action for each customer
Grow Customer Lifetime Value (CLV)
An Advanced Design That’s Simple to Employ
Synchronoss Analytics platform makes the following processes easy and efficient:
Deliver prescriptive insights to drive customer-centric business strategies such as acquisition, cross-sell, and retention
Identify customer profiles dynamically to increase each campaigns’ success
Simplify the ability to take marketing actions by integrating with downstream systems such as campaign management and customer care
Drive results and constantly measure ROI, customer-centric metrics, and scorecards to support campaign execution
Boost Your Bottom Line
Improve conversion rates and reduce the rising costs of acquisition while increasing customer value and enhancing the onboarding experience of new customers.
Increase customer lifetime value, improve customer satisfaction, and retain your valuable customers.
Increase average revenue per user (ARPU) and improve customer lifetime value.
Improve your take rates with laser focus to make your marketing campaigns more effective while optimizing marketing spend.
A Stellar Cast
Synchronoss is a longstanding, trusted partner of many major U.S. and Canadian carriers. The Financial Assurance Suite has enabled Synchronoss’ clients to save hundreds of millions of dollars, year after year.
Analytics for Customer Experience
Synchronoss Analytics for Customer Experience is a robust suite tailored to empower executives to drive company-wide improvement and cost savings.