Altice USA

Altice USA, one of the largest broadband communications and video services providers in the United States, has selected Synchronoss to host and manage email for its customers. Why did Altice choose Synchronoss?

The Synchronoss Email Suite Platform is exclusively for service providers like Altice. We have the industry’s most reliable and advanced platform, which was recently validated by the Radicati Group, a leading independent market research firm focused on the telecommunications industry. Radicati recognized Synchronoss as the Top Player globally in their analysis of messaging Platform service providers for 2020. We provide long-term contracts with value-based pricing that is highly competitive based on active users (not merely provisioned users.) Today, our platform supports over 20 major email deployments to service providers in North America, Europe and Asia Pacific, and hosts more than 250 million email users.

BT

Synchronoss is a global leader in service provider partnerships, and BT is a leader among service providers. BT supports millions of customers daily with Synchronoss. David McDonald, Digital Product Director at BT shared:

“We work with Synchronoss on both BT Cloud and our Email product. They are used by millions of customers. So actually, first, the Synchronoss products are a key part of the ongoing interaction our customers have with the BT brand and that’s incredibly important that that experience continues to be as good as it is. It’s a genuine partnership, the way we work together. The fact that we can challenge each other. The fact that there’s an openness and transparency is probably the thing I value the most in that working relationship.
We’ve been working on email for six years now together and we’ve upgraded to the latest Synchronoss product and we are really, really pleased with it. It’s going really well with millions of customers that use our email product on a daily basis.
That interaction: our customers are interacting with BT and with the brand, using the Synchronoss product. So it is critical that it is high quality, is fast, and is simple for our customers. We are happy with the Synchronoss product and what it delivers for us.”
Synchronoss is proud to have Altice as our newest email customer and BT as one of our longest standing. More than half of our customers have been with us for 15 years or more, and we look forward to creating more long-lasting relationships.

Get Started

Are you ready to evaluate your organization’s subscriber platform with Synchronoss’ Email Platform Assessment Tool and set a path for optimal performance and reliability? Contact us to get our free assessment that evaluates five perspectives including performance, security, business, infrastructure, and subscriber experience. The resulting report includes a performance score, a radar chart to visualize strengths and weakness and a heatmap with recommendations and guidance. This take-away report will help you plan and communicate with stakeholders.